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Should you encounter any challenges or have questions along the way, our support team is here to assist you. Whether it's navigating the app features or seeking advice on communication etiquette, don't hesitate to reach out.
We're dedicated to creating a positive and welcoming community where every user feels empowered to pursue meaningful connections. Happy swiping, and here's to finding your DuDuke!
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Hello there! Need a hand? Feel free to reach out if you have any questions or run into any issues while using MyDuDuke. We're here to help!
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COMMON FAQ
Contact us if your need more help:Contact Support
Click on the Forgot Password link on the login page of of our website and enter your email address in the Forgot Your Password box. An email will automatically be sent to that email address with the information you need to log into your profile.
Click on “Settings” on your personal profile Dashboard. From there you will be able to change your personal information, including your email address and password.
Please contact customer service to change your username.
All interaction between our site members takes place through our double-blind system, ensuring your true identity is protected until you decide to reveal it. Never include your last name, email address, home address, phone number, place of work or any other identifying information in your profile or initial messages. Start slowly, develop a rapport and, when and if you feel comfortable, feel free to offer
your personal email address and/or phone number.
Certainly, as with any novel circumstance, it is advisable to approach with discernment and knowledge. Exercise caution against placing trust in those who may not deserve it. Trust in new acquaintances should be cultivated gradually, based on consistent displays of integrity and honesty. Allow yourself ample time to evaluate the trustworthiness of individuals, and remain vigilant throughout the process. If you suspect dishonesty, it is likely prudent to proceed with caution. We strongly recommend exercising responsibility in matters of romance, refraining from premature intimacy, whether in person or online. Should you and your partner mutually decide to proceed beyond this threshold, it is imperative to prioritize your safety by taking precautions against sexually transmitted infections.
Conversations over the phone can provide insights into a person’s communication and social skills. However, prioritize your safety and refrain from disclosing your personal phone number to strangers. Instead, consider using a cell phone number or employing local telephone blocking techniques to safeguard your privacy. Only share your phone number when you feel entirely comfortable doing so.
Yes. We preserve your privacy by delivering your messages through our system. None of your personal information (e.g., real name, email address, date of birth) is divulged to other members. You may choose to do so at your own discretion.
Communicating with Other Members : Can I include my personal email address as part of my message to another member?
Yes, but you do not have to do so. You may instead message one another exclusively through the site for the sake of anonymity.
While there is no cogent answer to this question, there could be any number of reasons for this. Consider purchasing a Platinum Membership to ensure that all of your recipients can read your message. A member may not be responding because they have not been active on the site for a while or maybe they found someone or have been too busy. Another possibility is that the member may not be interested in replying.
The Spam or Junk Mail filters on your e-mail account may be preventing emails from WorldSingles.com from reaching your account. Check your Spam/Junk Mail folder to locate any notifications which may have inadvertently been filtered. In order to ensure that you receive wink and message notifications, we suggest you add the email address from which those messages are originating to your Contacts list. Alternatively, you may wish to add that address to your filter’s “whitelist” or simply remove it from your Spam/Junk Mail filter.
Other members are much more likely to be attracted and view your profile or respond to winks and messages if you include your photo. Nothing really Much!
You can upload up to 10 photos
Communication should begin via messaging or use of winks. When meeting new people, we recommend you have an open mind, nevertheless, we recommend you be wary of odd behavior or inconsistencies. The person at the other end may not be who or what he or she says. Trust your intuition.
